DULA Emergency Contingency Plan



The purpose of this plan is to ensure that each employee is provided a safe working environment. The emergency contingency plan has been developed to provide an organized plan of action to prepare and respond to major natural and human-caused emergencies.


The program applies to all DULA employees, students, and faculties. This chapter includes the following emergency action plans.


A. The responsible safety officer will ensure:

1.             Development and implementation of office-specific emergency programs.

2.             Employees are trained on emergency procedures.

3.             Exercises are conducted to evaluate the effectiveness of the emergency action plans.

4.             Maintenance of training records and documentation related to incidents and exercises.

B. Employees, students, and faculties are responsible for:

1.             Attending emergency training.

2.             Reporting potential emergency situations to their responsible safety officer.

3.             Following emergency action plans as directed.


A.            Emergencies will be assessed by the responsible safety officer and/or emergency personnel for the size of and potential to cause injury or illness to DULA employees. The appropriate emergency plan will be implemented based upon the nature and seriousness of the emergency.

B.            Exercises will be conducted annually to evaluate the effectiveness of the plans.

C.            Any time an emergency plan is implemented, whether it is for an actual emergency or an exercise, the response will be documented. The documentation will include the date, description of the scenario, actions taken, or parts of the plan implemented, participants, and critique. The critique will identify what went well and what areas need improvement. Plans will be modified as necessary to correct deficiencies.

Responsible personnel

The personnel responsible for the operation of the emergency plan are listed below. Their agreement to participate is appreciated by the university.

In cases of emergency, or in practice drills, it is expected that all instructions be followed properly and completely.

Emergency Director

John Jeon

Communication Coordinator

Emilio Lopez

Communicator, second Floor

Yae Chang

Communicator, third Floor

Adrianus Wong

Communicator, fourth Floor

Chan Ho Kim

Alternate communicator

Maintenance on duty

DULA office monitor

Jacy Davis

OMC monitor

Hyunju Cha

* Responsible personnel are subject to change according to emergency director's decision

Position descriptions for responsible personnel

A.            Emergency director

Basic responsibilities during drills / emergencies:

1.             When a fire is reported to you, you must find out the location of the fire, the type of fire, size of the fire, likelihood of the fire spreading, and the name of the person reporting the fire.

2.             Call the fire dept. (911) first. Tell the fire dept. where the fire is in the building and the type of fire.

3.             Announce the emergency evacuation with PA system or our emergency mic located in the basement area's fire control room. Be available to help with any aspect of the evacuation—have keys with you to all areas of building.

4.             When you have ascertained where the problem is (from operators or other team members funneling info to you) direct appropriate team members to their area (i.e. communicators, monitors).

5.             Act as liaison/spokesperson to fire dept., police, etc.

6.             If communications are down, assign someone to run or drive to the nearest phone to summon help.

7.             Assign someone to stand near the driveway entrance to flag down fire trucks, ambulances, etc. when they arrive.

8.             Announce reentry is O.K. only after all areas are reported clear.

9.             Be knowledgeable of all other emergency team members' basic responsibilities.

10.          During an earthquake drill, station yourself at the switchboard to await a report from communicators that drill is complete, then advise them to announce end of drill.

11.          During actual earthquakes, obviously no announcements can be made immediately, so follow the same procedure as everyone else in the building (i.e. get under your desk). When the quake and immediate aftershocks have subsided, you may see fit to order an evacuation due potential gas leaks, etc., if the quake was substantial

12.          We do not have significant water storage for our people for post-earthquake survival. Ascertain the nearest evacuation / disaster relief center and direct them to it.

B.            Communicators

Basic responsibilities during drills/emergencies

1.             If anyone other than the emergency director informs you that there is fire, immediately contact the emergency director, report the location, and wait for further instructions.

2.             Assist the emergency director in whatever way directed.

3.             If an evacuation alarm is sounded, repeat the following several times: “Please evacuate the building immediately.”

4.             For fire or other evacuation type drills:

a.             When instructed to initiate or other evacuation type drill, announce throughout your entire floor (including the lunchroom and conference areas).

b.             Repeat the following several times: “This is a drill. Please evacuate the building immediately.”

c.             Report to the emergency director and assist in whatever way directed.

5.             For earthquake drills

a.             When instructed to initiate an earthquake drill, announce throughout your entire floor.

b.             Repeat the following several times: “This is an earthquake drill. Please get under your desks or tables immediately.” Make a mental note of non-cooperative persons.

c.             Report to the emergency director at the switchboard when complete. He will advise you when you should announce the end of the drill.

d.             After evacuation, report your assigned group to obtain roll call results.

e.             Write down and be prepared to give names of people not accounted for to the emergency director when asked for it.

C.            Monitors

Basic responsibilities during drills/emergencies

1.             Monitors are the key individuals in any emergency. By their actions they can maintain calm in their groups and ensure effective communications between the disaster team leaders and students, faculty, and staff of the university.

2.             Monitors are responsible for maintaining a roster of the individuals in their groups and for knowing who is at the facility so that, in event of an evacuation, they can report individuals who may still be in the building. This is a very important responsibility as it may be necessary to search for individuals at risk of human lift.

3.             Monitors are also the communication link between the communicators and the students, faculty, and staff.

4.             Monitors are responsible for getting access to class schedules/intern schedules/patient rosters.

5.             Upon hearing an announcement to evacuate the building, instruct everyone in your area (including visitors and VIPs) to leave the building immediately via the nearest exit.

6.             Recheck the area to make certain everyone is gone.

7.             Report to the emergency director that your area is clear.

8.             Exit the building if no further instructions are given to you by the emergency director.

9.             Prevent people in your group from reentering the building until reentry is ordered by the emergency director.

10.          Take the roll of your group and report individuals unaccounted for (and their last known location) to the communicator who requests it.

11.          Pass along to individuals in your group the information given to you by communicators. This will include information regarding finding individuals unaccounted for, termination of any drill, authorization to return to the building, authorization to start automobile engines, and instructions to go home.

Emergency action plan

A.            FIRE PLAN

1.             PLAN AHEAD: Be familiar with the locations of stairwells, fire alarm pulls, and fire extinguishers. See the floor plan posted in your office.

2.             If a fire is observed or suspected, do the following.

a.             Alert others around you and activate the fire alarm.

b.             Notify the emergency director and provide as much information as you can about the location, nature, and size of the fire.

c.             Evacuate the building if the evacuation alarm is sounded or directed to do so.

d.             If you are leaving the building, close but do not lock all doors as you leave. Ensure that all windows are closed.

e.             Use the stairwells. DO NOT USE ELEVATORS.

f.              Do not re-enter the building until given approval by the emergency director.

3.             DON'T:

a.             Panic.

b.             Use elevators.

c.             Reenter the building for valuables.

d.             Break windows.

e.             Open hot doors.

f.              Become a spectator.

g.             Congregate at building entrances/exits after evacuation.


1.             DO:

a.             Take cover under a desk, in a doorway, or in the center of the building's interior, or sit down against an interior wall.

b.             Stay clear of windows, bookcases, file cabinets, storage racks, and similar items.

c.             Follow the instructions of the emergency director and emergency personnel.

d.             Remain calm.

e.             Turn off all electrical equipment.

f.              If an evacuation is signaled, follow your escape route to the closest available stairwell and exit the building.

2.             DON'T:

a.             Use telephones.

b.             Use elevators.

c.             React in a manner that may cause undue panic or alarm.

d.             Stand near windows.

e.             Use matches if the power fails.

f.              Panic if you are in an elevator. Emergency personnel will take action to remove passengers from inoperative elevators.


1.             All occupants will:

a.             Avoid contact with demonstrators and all media representatives.

b.             Continue working normally.

c.             Keep lobby and corridors clear.

d.             Stay away from windows and entrances.

e.             Report the presence of unauthorized persons in your office to the federal protective service.

D.            BOMB THREAT PLAN

1.             If a bomb threat is received, do the following:

a.             Identify the time the threat was received.

b.             Ask questions about the location, time set to go off, type of bomb, who placed it, and why it was placed.

c.             Listen for voice characteristics, speech pattern, background noise, age, and sex of caller.

d.             If a threat is received via mail, hand-carry it immediately to your supervisor and attempt to preserve it for fingerprints.

e.             Notify the federal protective service.

2.             If a bomb is observed or suspected, do the following:

a.             Notify the emergency director and provide as much information as you can about the location, time set to go off, and type of bomb.

b.             Evacuate the building if the evacuation alarm is sounded or if directed to do so.

3.             DON'T:

a.             Antagonize the caller.

b.             Touch or move the suspected bomb.

c.             Reenter the building until you are notified by emergency director.

d.             Retrieve your automobiles until notified that it is safe to do so.

E.            EXPLOSION PLAN

1.             If an explosion occurs:

a.             Vacate the office to a safe area.

b.             Notify the federal protective service or pull the nearest fire alarm box.

c.             Prohibit persons from entering the area.

d.             Follow instructions given by emergency personnel.

2.             If you are unable to evacuate the affected area:

a.             Get down in the prone position.

b.             Get under the best available cover (i.e. desk, table etc).

c.             Get away from glass, open areas, or perimeter rooms.

d.             Protect head, eyes, and torso.

F.            POWER FAILURE

1.             In the event of a power failure, do the following:

a.             Turn off electrical office machine appliances, including computer equipment.

b.             Remain calm. Emergency lighting will be available.

c.             Personnel should remain in their areas and await further instructions from their first line supervisors.

d.             Further direction or instruction to floor occupants will be issued by the floor communicator.

e.             Only by the sounding of the fire alarm will all personnel vacate the building.

G.           SEVERE STORM

1.             If a severe storm occurs, do the following:

a.             Stay away from windows and outside walls. Close all drapes and blinds on outside windows.

b.             Close all doors to outside offices.

c.             The emergency director will keep you posted on any further information and instructions.

2.             DON'T:

a.             Attempt to leave the building; you are safer in one of the safe areas of the building than you would be in the street or a car.

b.             Use elevators.

c.             Get excited.


1.             In the event of an elevator entrapment, do the following:

a.             Press the emergency call button, located in the elevator control pad.

b.             Remain calm and wait for instructions.

c.             Follow the instructions from the emergency director or authorized personnel.


1.             In the event of emergency medical situation in the building, do the following:

a.             Report the situation to the switchboard.

b.             If possible, have another individual remain with the person requiring medical aid.

c.             The individual remaining with the person requiring medical aid should not attempt to move the individual.

d.             He/she should make the person as comfortable as possible by using common sense.

e.             You should remain at the switchboard until the appropriate assistance has been secured. You may need to describe the exact situation over the telephone.

f.              The switchboard operator will notify the emergency director, who will immediately go to the switchboard to determine the assistance required.

J.             ACTIVE THREAT

1.             If an active threat is outside your building:

a.             Proceed to a room that can be locked, barricaded, or secured in some way; close and lock it; turn off the lights; and hide under a desk, in a closet, or in the corner.

b.             Call 911.

c.             Remain in place until the police, or the emergency director known to you, gives the all clear.

2.             If an active threat is in the same building:

a.             Determine if the room you are in can be locked and, if so, follow the same procedure as described in the previous paragraph.

b.             If your room can't be locked, determine if there is a nearby location that can be reached safely and secured, or if you can safely exit the building.

c.             If you decide to move from your current location, be sure to follow the instructions of safe escaping from the scene below.

3.             If an active threat enters your office or classroom:

a.             Try to remain calm.

b.             Call 911 if possible, and alert police to the location of the threat; if you can't speak, leave the line open so the dispatcher can listen to what is taking place.

c.             You can make attempts to: run, hide, or fight (consider it a very last resort).

4.             Safe escaping from the scene:

a.             Make sure you have an escape route and plan in mind.

b.             Do not carry anything while fleeing.

c.             Move quickly, keep your hands visible, and follow the instructions of any police officers you may encounter.

d.             Do not attempt to remove injured people; instead, leave wounded victims where they are and notify authorities of their location as soon as possible after you are safe.